Privacy Policy

Acknowledgement and Acceptance of Terms

The Rainbow Bridge Doula and Tracey Osborne are committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing TheRainbowBridgeDoula.com and/or any of its websites, you acknowledge and fully understand The Rainbow Bridge Doula’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

The Rainbow Bridge Doula is committed to safeguarding the privacy of our customers’ personal data. We use your email and occasionally your telephone number exclusively to communicate with you regarding your order. We will never distribute your personal information to other companies for use in mailing lists, surveys or any other purpose.

Communications from The Rainbow Bridge Doula

We send to all of our users our exclusive The Rainbow Bridge Doula newsletter, which alerts you to new features and products as well as special offers and services available on our site. We do not share your personally identifiable information with any third parties in connection with our Newsletter or offers.

If you are already receiving the Newsletter and you want to unsubscribe, you can simply follow the “Unsubscribe” link at the bottom of each edition or contact tracey@therainbowbridgedoula.com and request to be removed.

Mandatory Communications

The Rainbow Bridge Doula reserves the right to communicate with you from time to time about important administrative, policy, legal, credit card, and billing matters, which will affect your use of our web sites, including without limitation any alleged violations of our Terms of Service. These communications are mandatory.

The Rainbow Bridge Doula Uses of Personal Information

If you have provided us your consent, we will use the information we have collected about you in five ways:

  • To send personalized, targeted information that we think our users will find relevant;
  • To include targeted advertising within such messages;
  • To send promotions and coupons based on the user’s interests;
  • To contact the user for feedback and surveys; and
  • To send the user other information about The Rainbow Bridge Doula.

Disclosure Exceptions

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third-parties if we are required to do so by law or we believe that such action is necessary:

  • To comply with legal process such as a search warrant, subpoena or court order;
  • To protect the company’s rights and property;
  • To investigate reports of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
  • To protect against misuse or unauthorized use of our web site and/or the The Rainbow Bridge Doula services; or
  • During emergencies, such as when we believe someone’s physical safety is at risk.

How to Correct, Update, or Delete Your Information

If you would like to: access, correct, amend or delete any personally identifiable information we store about you, register a complaint, or simply want more information, contact us at tracey@therainbowbridgedoula.com

Use of “Cookies”

“Cookies” are a type of information that is stored on your hard drive via your web browser. The “cookies” that The Rainbow Bridge Doula uses do not contain any personal data such as credit card information, or even your name or address. Cookies simply help us to identify your session on the site. They also help us maintain specific visit information about you without forcing you to register or to give personal information.

However, you should have the option of disabling “cookies” through your browser. This is a function of your computer, so the manner in which to turn the “cookies” off is quite individual and thus, cannot be addressed here. Please realize, if you choose to disable the “cookies” we will not be able to personalize your experience with us at The Rainbow Bridge Doula nor can we guarantee a complete login, registration or shopping experience.

Sale of Assets

In the event that The Rainbow Bridge Doula and/or its units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring The Rainbow Bridge Doula assets. In the event we do so, we will place an update to our Privacy Policy and indicate that there is an update on the home page of our site.

Data Security

When you place orders for purchased products or access your payment information, we use an advanced encryption technology known as Secure Socket Layer (SSL) to protect the storage and transfer of your data from unauthorized parties. While on a secure page, such as our registration form, a lock or key icon appears on the bottom of your web browser.

In addition to our online security efforts, we take steps to protect your personal data offline, as well. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Employees and independent contractors are granted access on a need-to-know basis (for example, our billing clerk or a customer service representative). Furthermore, ALL employees and independent contractors are kept up-to-date on our security and privacy practices. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

The Rainbow Bridge Doula main servers are operated from a dedicated Internet hosting facility with state-of-the-art physical security features If you have any questions about the security at our website, you can send an email to Customer Service.

Changes to the Privacy Policy

The Rainbow Bridge Doula will occasionally update this Privacy Policy in response to changing business circumstances and legal developments. If there are material changes to this Policy or in how The Rainbow Bridge Doula uses your personally identifiable information, The Rainbow Bridge Doula will prominently post such changes prior to implementing the change. The Rainbow Bridge Doula encourages you to periodically review this Policy to be informed of how we are protecting your information.

Purchases made through third-party vendors (e.g. Amazon, etc.) are subject to that vendor’s specific return and billing policies. In these instances, you must contact the vendor directly for support and inquiries regarding their policies.

*Policies may change without prior notice. For further information, please email tracey@therainbowbridgedoula.com